Tridyum Interiors

Office Interior Design & Fit Out Specialists

Promotion of Access to Information Act

Promotion of Access to Information Act, 2 of 2000

Last updated: 17 December 2025


1. Introduction

This manual is published in terms of Section 51 of the Promotion of Access to Information Act, 2 of 2000 (PAIA). The purpose of this manual is to provide information on the records held by Tridyum Interiors and to outline the procedure for requesting access to such records. We support transparency and aim to make information available in a fair and lawful manner.


2. Company Details

Company Name: Tridyum Interiors
Business Type: Office design, fit out, workspace strategy, and related services
Physical Location: Johannesburg, South Africa
Email Address: chriss@tridyum.com
Telephone Number:071 682 5445


3. Information Officer

The Information Officer responsible for PAIA requests is:

Information Officer: Chris
Email: chriss@tridyum.com
Telephone: 071 682 5445

All PAIA requests must be submitted to the Information Officer.


4. Records Automatically Available

The following records are available without the need for a formal PAIA request:

  • Information published on the Tridyum Interiors website

  • Marketing and service descriptions

  • Publicly available company information


5. Records Available Upon Request

Tridyum Interiors holds records relating to the following categories, subject to PAIA and POPIA requirements:

5.1 Client Records

  • Agreements and contracts

  • Correspondence

  • Project documentation

  • Invoices and payment records

5.2 Company Records

  • Company registration documents

  • Operational policies and procedures

  • Internal reports

5.3 Financial Records

  • Accounting records

  • Tax records

  • Bank-related documentation

5.4 Human Resources Records

  • Employment contracts

  • Payroll information

  • Leave records

Access to these records may be restricted in terms of PAIA or POPIA.


6. Grounds for Refusal of Access

Access to records may be refused on the following grounds:

  • Protection of personal information

  • Protection of confidential commercial information

  • Protection of third-party information

  • Legal privilege

  • Requests that are frivolous or unreasonable

Each request will be assessed fairly and in line with the Act.


7. Request Procedure

Requests for access to records must:

  • Be submitted in writing

  • Be addressed to the Information Officer

  • Clearly identify the requested record

  • Provide sufficient detail to allow the record to be located

Requests may be submitted via email.


8. Fees

A request fee may be charged where applicable, as prescribed by PAIA.

Additional fees may apply for:

  • Search and preparation of records

  • Copies or reproduction of records

Fees will be communicated before processing begins.


9. Timeframes

Tridyum Interiors will respond to a PAIA request within the timeframes set out in the Act, generally within 30 days of receipt of the request.

Extensions may apply where permitted by law.


10. Remedies Available

If a request for access is refused, the requester may:

  • Submit an internal appeal where applicable

  • Lodge a complaint with the Information Regulator

  • Apply to a court of law for relief


11. Information Regulator Contact Details

Information Regulator (South Africa)
JD House, 27 Stiemens Street
Braamfontein, Johannesburg

Email: inforeg@justice.gov.za
Website: www.justice.gov.za/inforeg


12. Availability of This Manual

This PAIA Manual is available:

  • On the Tridyum Interiors website

  • Upon request from the Information Officer